Why we collect personal information
What information we collect and how we may use it
. We may ask for your personal information when you're discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, or purchasing a product.
. When you interact with FoxPDF, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the FoxPDF products you own, such as their serial numbers and date of purchase; and information relating to a support or service issue.
. We also collect information for market research purposes — such as your occupation and where you use your computer - to gain a better understanding of our customers and thus provide more valuable service.
. We collect information regarding customer activities on our websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them.
. We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve FoxPDF's products and service.
Publicly displayed information is public
If you use a bulletin board or chat room on FoxPDF website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. FoxPDF is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, FoxPDF will collect that information from your interaction and the information will become publicly available.
When we disclose your information
Within the FoxPDF Corporation
With our service providers, vendors, and strategic partners
There are also times when it may be advantageous for FoxPDF to make certain personal information about you available to companies that FoxPDF has a strategic relationship with or that perform work for FoxPDF to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with FoxPDF's policies, except if we inform you otherwise at the time of collection. At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
FoxPDF uses secure server hosted by RegNow and other 3rd party credit card processors that encrypt all the customer's personal information including name, address, credit card number credit card expiration date etc. before it is sent to us. Encryption works to prevent any malicious use of your personal information.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari.
Cookies and other technologies
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. FoxPDF will not use the information collected to market directly to that person.
Our companywide commitment to your privacy
FoxPDF's website has links to the sites of other companies. FoxPDF is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
Last updated January 21, 2012